Helping the users engage with a service should be a key aspect of any online business. I found two great examples, when unexpected connection occured with the services.
You are probably familiar with the following text:
"According to a research at Cambridge University, it doesn't matter in what order the letters in a word are...."
Then, in the next paragraph the words are scrambled and yet, you can still read it. I excepted the same result if the scrambling is animated, so I opened a notepad and started to code :)
Check the script, it's small and elegant in my opinion.
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If somebody calls or emails you if you know any good video converter, and you have some evil inside you, then just naturally refer your friend the SUPER © video encoder, like nothing is easier to use. Tell him that "just go to the website and you are ready to go, cheers."
In fact, even downloading the software causes trouble. Give it a shot, click the link above, and try to download it. Stat a stopwatch. Finding the link to the exe file under 2 minutes is a good job. Now go to firefox.com and you will see how it should be done.
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